November 15, 2024, 09:18:17 AM

Author Topic: Fix for white screen video and missing sound  (Read 17362 times)

Soprano

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Fix for white screen video and missing sound
« on: August 24, 2016, 05:30:37 PM »
I had no voice over at the first video, and the second one was completely white. I tried changing the default audio device, but that not the issue., Its a codec issue.

For me, installing k-lite codec pack fixed both issues!

https://www.codecguide.com/download_kl.htm

Goat

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Re: Fix for white screen video and missing sound
« Reply #1 on: August 26, 2016, 03:20:50 PM »
Thanks for the advice, the developer should build this into their game!

Support

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Re: Fix for white screen video and missing sound
« Reply #2 on: August 26, 2016, 05:03:18 PM »
Hi Guys,

Installing that codec pack seems to do the trick yeh :) we're investigating now how we can make it work without you guys needing to do anything extra.. We'll keep you posted!

thrawn92

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Re: Fix for white screen video and missing sound
« Reply #3 on: September 05, 2016, 12:02:16 AM »
I had no voice over at the first video, and the second one was completely white. I tried changing the default audio device, but that not the issue., Its a codec issue.

For me, installing k-lite codec pack fixed both issues!

https://www.codecguide.com/download_kl.htm

How do you use the codec pack to play the videos?

Adenan

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Re: Fix for white screen video and missing sound
« Reply #4 on: September 05, 2016, 02:43:16 AM »
Just installing the pack sould be enough.
The codecs should be used automatically.

thrawn92

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Re: Fix for white screen video and missing sound
« Reply #5 on: September 05, 2016, 06:15:47 AM »
Yep, it did! Thank you!  ;D