November 15, 2024, 06:49:17 PM

Author Topic: Orientation Video Problem  (Read 14432 times)

Goat

  • Guest
Orientation Video Problem
« on: August 23, 2016, 07:35:32 AM »
I also got this annoying bug without playing the videos.
Cpu: corei5 2500k
Gpu: gtx1070
I also tried to refund my key, because i already got one, but the support didnt answer me.
Does someone want to buy it from me since i cant get it to be refunded?

Support

  • Global Moderator
  • *****
  • Posts: 161
  • Karma: +11/-0
    • View Profile
Re: Orientation Video Problem
« Reply #1 on: August 23, 2016, 11:04:54 AM »
hiya,

let me look into this extra purchase you made. ill keep you posted

Goat

  • Guest
Re: Orientation Video Problem
« Reply #2 on: August 27, 2016, 11:24:32 AM »
I still dont have an answer to my refund request.
Heres my Order Number 0516228101000001892.
The email i used was: info@citor3.com

Support

  • Global Moderator
  • *****
  • Posts: 161
  • Karma: +11/-0
    • View Profile
Re: Orientation Video Problem
« Reply #3 on: August 29, 2016, 04:14:11 PM »
Hi Goat,

Sorry for the delay! We just put the refund through. Please be patient while ccbill transfers the money back to you. Keep us posted if you still haven't gotten anything after a week orso!

Support

  • Global Moderator
  • *****
  • Posts: 161
  • Karma: +11/-0
    • View Profile
Re: Orientation Video Problem
« Reply #4 on: August 29, 2016, 04:25:39 PM »
Hi Goat,

Could you check your Bankaccount again? We just got a reply from ccbill saying they refunded you on the 17th of august.

Goat

  • Guest
Re: Orientation Video Problem
« Reply #5 on: August 29, 2016, 07:42:46 PM »
Hi,

Just checked and got my money back.
Thanks, i really appreciate it!