Recent Posts

41

General Discussion / No download link Help please

« Last post by hipo on April 26, 2020, 11:35:14 PM »

Here is my Subscription ID: 0120117701000005838

I received an order confirmation from CCbill but no other email (no download links)

42

Troubleshooting / Re: Orientation Video Issues

« Last post by Support on March 29, 2020, 10:54:45 AM »

This was the behaviour of the video player plugin by the time the game was created, it's not fault in our code. I strongly recommend downloading the LAV filters from the Whirligig site and set them up so mp4 is decoded by LAV codec & muxed with LAV.

43

Troubleshooting / Re: Orientation Video Issues

« Last post by Tim on March 28, 2020, 09:47:31 PM »

Was there ever a fix for this? Never got it working on my end, but didn't reach out.

Hi Jalke,

I asked support to reply to this! Hopefully you hav an answer within 48 hours.

Cheers,
Tim

44

Troubleshooting / Re: Orientation Video Issues

« Last post by Jalke on March 27, 2020, 10:29:47 PM »

Was there ever a fix for this? Never got it working on my end, but didn't reach out.

45

Troubleshooting / Re: Vive not working fully

« Last post by Support on March 26, 2020, 12:07:07 PM »

The FD1 was designed for Vive and for Oculus and I haven't heard about this kind of problems you are having. Please explain in more detail what you are trying to do, as "the Dungeon" is one scene and there is no scenes inside of a scene.

Can you open the doors or push the wall buttons (Touch and click)?

46

Troubleshooting / Re: Vive not working fully

« Last post by Tim on March 26, 2020, 12:00:23 PM »

Hi dobbydoodaa,

I contacted Support to ask if they can answer your question asap!

Cheers,
Tim

47

Troubleshooting / Vive not working fully

« Last post by dobbydoodaa on March 24, 2020, 05:15:10 PM »

Do any of the scenes work with the vive at all? I try to go to the dungeon and access multiple scenes but all i get is the exact same dancing. No pegging no nothing of the other types. How are we supposed to access the other scenes in VR? Only in non vr can I access it using the keyboard T key, but otherwise the selection is impossible.

48

Technical Troubleshooting & Hints / Re: Issue with activation

« Last post by geordie2k9 on March 22, 2020, 09:06:59 AM »

having the same issues no email or code no instruction on how to download game

49

Technical Troubleshooting & Hints / Re: Issue with activation

« Last post by Tim on March 16, 2020, 11:47:11 AM »

Hi Dindin,

I've notified support. If you don't receive an email within the next 48 hours, please contact me here again.

Cheers,
Tim

50

Technical Troubleshooting & Hints / Re: Issue with activation

« Last post by Dindin on March 15, 2020, 10:53:25 AM »

I checked all my mail folders and didn't find it. I've also emailed support twice (info@citor3.com) with the requested information and still haven't gotten a reply.

The first email I received after placing my order only contained the personal license key for Amoreon, and nothing else. I've tried entering that into the field, and it was still rejected.

Many thanks.