Citor3 Community

FemDomination => Troubleshooting => Topic started by: Soprano on August 24, 2016, 05:30:37 PM

Title: Fix for white screen video and missing sound
Post by: Soprano on August 24, 2016, 05:30:37 PM

I had no voice over at the first video, and the second one was completely white. I tried changing the default audio device, but that not the issue., Its a codec issue.

For me, installing k-lite codec pack fixed both issues!

https://www.codecguide.com/download_kl.htm

Title: Re: Fix for white screen video and missing sound
Post by: Goat on August 26, 2016, 03:20:50 PM

Thanks for the advice, the developer should build this into their game!

Title: Re: Fix for white screen video and missing sound
Post by: Support on August 26, 2016, 05:03:18 PM

Hi Guys,

Installing that codec pack seems to do the trick yeh :) we're investigating now how we can make it work without you guys needing to do anything extra.. We'll keep you posted!

Title: Re: Fix for white screen video and missing sound
Post by: thrawn92 on September 05, 2016, 12:02:16 AM

Quote from: Soprano on August 24, 2016, 05:30:37 PM

I had no voice over at the first video, and the second one was completely white. I tried changing the default audio device, but that not the issue., Its a codec issue.

For me, installing k-lite codec pack fixed both issues!

https://www.codecguide.com/download_kl.htm

How do you use the codec pack to play the videos?

Title: Re: Fix for white screen video and missing sound
Post by: Adenan on September 05, 2016, 02:43:16 AM

Just installing the pack sould be enough.
The codecs should be used automatically.

Title: Re: Fix for white screen video and missing sound
Post by: thrawn92 on September 05, 2016, 06:15:47 AM

Yep, it did! Thank you!  ;D